Frequently Asked Questions
What is ROOMROOT?
ROOMROOT is a curated store for small-space indoor plant systems, including self-watering solutions, propagation tools, plant supports, maintenance tools, grow support, and coordinated kits.
Do you sell live plants?
ROOMROOT is currently focused on plant-care and indoor-growing systems rather than live houseplants.
Where do ROOMROOT products ship from?
Fulfillment can vary by product. Some items may ship from ROOMROOT-managed inventory and others may ship directly from an approved supplier partner. Product and checkout information will reflect the applicable fulfillment route when an item is available.
Why are some products or collections unavailable?
We do not activate a product until its supplier, specifications, pricing, availability, and fulfillment route have been verified. This helps prevent overselling and keeps the catalog focused on products we can actually support.
What is Mushroom Lab?
Mushroom Lab is ROOMROOT's indoor mushroom-growing collection. Products in this collection will only become available after supplier authorization and any relevant storage, freshness, shipping, and resale requirements are confirmed.
How do I get help with an order?
Use the Contact page and include your order number if you have one. We will route your request based on the product's fulfillment source.